Online Dispute Resolution 

Our online dispute resolution services revolutionise the way disputes are managed and resolved. We are the first business in Scotland to bring together a panel of dispute resolvers comprising mediators and arbitrators, specifically designed online dispute resolution schemes and easy to use market leading purpose-built ODR technology. The resolution process is flexible, efficient and cost-effective.

Why choose us?

Flexible and efficient processes

Fixed fees or predictable costs

Easy to use and secure technology

Legally binding agreement or decision

Our Schemes

 

Business ODR Scheme

Our fixed fee BODR Scheme provides mediation, med-arb or arb-med for disputes between £10,000 and £250,000

Commerical ODR Scheme

Our CODR Scheme provides mediation, med-arb or arb-med for disputes which are over £250,000 or less if the parties do not want to use the BODR scheme

Personal Injury and Clinical ODR Scheme

Our PicODR Scheme provides mediation or med-arb for parties involved in personal injury claims or clinical disputes including medical negligence claims

What we do

Mediation

The parties decide the outcome for themselves

An opportunity to explore creative solutions that could not be granted by a court

Solutions can preserve, restore or enhance the parties’ relationship

Any agreement is recorded in writing and once signed is legally binding

Med-Arb

The process starts with mediation but switches to arbitration for a legally binding decision if an agreed outcome is not reached at mediation

Arb-Med

The process starts with arbitration, but the parties have the flexibility of turning to mediation at suitable points in the arbitration process            

Squaring Circles

PHILOSOPHICAL MEANING – to see equally in four directions – up, down, in and out
METAPHORICAL MEANING – attempting anything that seems impossible

Squaring Circles

PHILOSOPHICAL MEANING – to see equally in four directions – up, down, in and out
METAPHORICAL MEANING – attempting anything that seems impossible