We provide a professional and independent mediation service. Our experienced mediators are available to facilitate the resolution of a broad range of commercial, civil and workplace disputes in person or online.

We also provide a fixed fee online mediation service for disputes under £50,000.

What is mediation?

Mediation is a voluntary process where an independent third party neutral (the mediator) facilitates discussions between parties with a difference or dispute. It is a confidential process conducted on a “without prejudice” basis. This means that anything discussed in the mediation cannot be disclosed to the outside world or in any subsequent court, tribunal or arbitration proceedings. The mediator is impartial and neutral and uses their expertise to help the parties try to find a resolution or agree a way forward. It is for the parties to decide and agree on the outcome and the terms of any resolution or way forward. The mediator does not make a decision or impose a solution on the parties. 

What are the benefits?

• Cost effective and quick alternative to litigation or arbitration
• Consensual process where parties agree to work together to try and find a solution
• Confidential process affording parties the opportunity to have candid and open discussions
• Control from deciding the outcome, unlike in court or arbitration where a decision is imposed
• Constructive conversations take place in a safe environment, conducive to enabling parties to better understand each other
• Communication improvements often lead to preserving, restoring or enhancing relationships
• Creative solutions frequently lead to successful outcomes or an agreed way forward
• Certainty, either from an agreed resolution, or from knowing you have a better alternative
• Conclusion of the dispute often sees the end of wasted management time, damaged relationships, lost productivity and legal fees